Introduction - McDonald's™ Vietnam

About

McDonald's Viet Nam

About McDonald's Vietnam

McDonald’s is the leading global foodservice retailer, present in more than 118 countries with more than 35,000 local restaurants serving nearly 70 million people each day. We are committed to providing the highest quality food and superior service, at a great value, in a clean and welcoming environment.

McDonald’s mission is to be customers’ favorite place and way to eat and drink. We keep enhancing our service quality and offering pleasant experiences with favorite dishes like French Fries, Big Mac and Chicken McNuggets, and other unique experiences, which can only be found at McDonald’s.

Brand Vision and Ambition

Our Brand Mission is to be our customers’ favorite place and way to eat and drink, we will bring customer unique customer experience that can only be found in our restaurants

Our Brand Ambition is serving Good Food with Good People and being a Good Neighborhood

• Good food: McDonald’s is proud to serve its customers the best quality food. Our suppliers are strictly selected and meet stringent standards to ensure all the ingredients have the highest quality.

• Good People: McDonald’s offers excellent training and occupational opportunities to help employees grow. Aside from practical training from daily tasks, employees can participate in in-depth training courses in other countries in the network, through which they improve themselves to best serve customers.

• Good Neighbor: McDonald’s takes special care of the community, particularly children and families. We are dedicated to good deeds that bring happiness and joy to all community members.

Brand Mission

• Being the best restaurant that customers wish to come for not only meals but also the experience! We are committed to continually improve the quality of our services and bring exciting experiences to our customers through our core and favorite products such as French Fries, Big Mac and Chicken. McNuggets, that you can only get at McDonald's.

• McDonald's Vietnam is committed to follow the standard of McDonald's global: Quality, Service,Cleanliness & Values

o High quality food
o Superior service
o Clean and welcoming environment
o Great value for money

The best suppliers selected

We understand that your expectation when you come to McDonald's is good and value food. To make that happen, we are trying to co-operate and work with the best suppliers in the world for the long-term.

From the very beginning, McDonald's has built a Quality, Service and Hygiene (QSC) system in every aspect of its business – applied for both suppliers and restaurants. McDonald's are always follow strictly to ensure the quality and hygiene and food safety.